Terms of Service
Last updated: November 6, 2025
Please read these Terms of Service ("Terms") carefully before using Papertrail. By accessing or using our service, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using Papertrail, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our service.
2. Description of Service
Papertrail is a SaaS platform that helps businesses and accountants collaborate by automatically collecting, organising, and storing business documents. Our service uses artificial intelligence to process and categorise documents from various sources.
3. Account Registration
To use Papertrail, you must:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Be at least 18 years old or the legal age in your jurisdiction
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. Acceptable Use
You agree not to:
- Use the service for any illegal purpose or in violation of any laws
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service or servers
- Use automated systems to access the service without permission
- Impersonate others or provide false information
- Violate the intellectual property rights of others
5. Your Data and Content
You retain all rights to the documents and data you upload ("Your Content"). By using Papertrail, you grant us a limited license to:
- Store, process, and display Your Content as necessary to provide the service
- Use AI and machine learning to analyse and organise Your Content
- Share Your Content with authorized users (e.g., your accountant)
You are responsible for ensuring you have the right to upload and share all content you provide to Papertrail.
6. Early Access
Papertrail is currently offered through early access. Joining the waitlist or receiving access does not create a subscription or paid plan unless we separately agree one with you in writing.
- We may approve, limit, pause, or withdraw early access at our discretion
- We may contact you about onboarding, feedback, and launch availability
- Any future paid service will be covered by updated commercial terms
7. Cancellation and Termination
You may stop using Papertrail at any time. We reserve the right to suspend or terminate your account if you violate these Terms. Upon termination:
- Your access to the service will be revoked
- You will have 30 days to export your data
- We may delete your data after this period
8. Intellectual Property
All intellectual property rights in Papertrail, including software, design, trademarks, and content, belong to us or our licensors. You may not copy, modify, distribute, or create derivative works without our express written permission.
9. Third-Party Integrations
Papertrail integrates with third-party services (email, cloud storage, accounting software). We are not responsible for the availability, functionality, or security of these third-party services. Your use of third-party services is subject to their respective terms and policies.
10. Disclaimers and Limitations of Liability
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.
To the maximum extent permitted by law, we disclaim all warranties and are not liable for:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Service interruptions or errors
- Third-party actions or content
Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Papertrail AI Ltd. from any claims, damages, or expenses arising from your use of the service, violation of these Terms, or infringement of any rights of others.
12. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or through the service. Your continued use after changes constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of London, United Kingdom.
14. Contact Information
If you have any questions about these Terms, please contact us at: